The City Bank Limited
Officer, Customer Service/ General Banking
Vacancy
- Not specific
Job Context
- Job Location: Khulna, Phultala, Satkhira, Kanaipur, Faridpur.
Job Responsibilities
- This role is a major contact point for customers of the bank and thus is responsible for ensuring maximum satisfaction to the customers through high level of service ensuring compliance to all Bangladesh Bank & Internal policy. The incumbent will be responsible for authorization of all cash transaction, responding to customer queries, complaints promptly & on time.
- Handle all sort of customer transaction with accuracy and efficiency to ensure highest level of customer satisfaction.
- Receive and resolve customer complaints and queries promptly.
- Promote and advise customers on products and services of the bank.
- Generate and prepare relevant reports and maintenance of important logs and register to ensure compliance with BB and internal policies.
- Maintenance of proper processes to ensure smooth operations.
Suggested
- Full-time
Workplace
- Work at office
Educational Requirements
Min 4 years of Graduation or Masters in any discipline from any university.
Additional Requirements
Age at most 30 years
Both males and females are allowed to apply
Good Analytical Ability
Customer Focus
Good Listening and communication skills
Selling Skills
Job Location
Faridpur (Faridpur Sadar), Khulna (Khulna Sadar, Phultala), Satkhira (Satkhira Sadar)
Job Source
Application Deadline : 6 Feb 2022
Post a Comment
Leave with comments